FAQ

KiwiSaver made easy-peasy!

Our friendly team at EFS is here to demystify the world of KiwiSaver.

We'll break down the jargon, help you understand your options, and guide you toward making smart decisions that align with your savings goals.

Absolutely! We're your go-to gurus for all things ACC. At EFS we understand the ins and outs of ACC for businesses.

We'll offer expert advice, tailored solutions, and ongoing support to ensure you're well-protected and can focus on what you do best.

Estate planning for the win! EFS knows that planning for the future is crucial.

Our team will help you navigate the intricacies of estate planning, ensuring your assets are distributed according to your wishes.

We'll guide you through the Simple Will process, or refer you to a trusted Solicitor, so you can leave a lasting legacy.

We've got your back when it matters the most! If the unexpected happens, our caring team will be there to guide you. We'll assist you throughout the claims process, making it as smooth as possible.

Contact us directly if you would like to submit a claim or have questions about a claim. Our goal is to provide you with the support and peace of mind you need during challenging times.

Absolutely! We've got you covered on all fronts.

Whether you're looking for personal insurance to protect your loved ones or need comprehensive business insurance to safeguard your biz-baby, EFS is your one-stop shop for all your insurance needs.

We're all about you! EFS takes pride in providing personalised and tailored financial advice.

We take the time to understand your unique circumstances, goals, and dreams. With our expert knowledge, top-notch providers, and genuine care, we'll create a customised plan that fits you like a glove.

Insurance premiums increase each year due to two main factors: your increasing age and the impact of inflation.

As you get older, the risk of health issues or death increases, requiring the insurance company to charge more to cover that risk. Additionally, insurance policies may include Consumer Price Index (CPI) adjustments to account for inflation.

These adjustments ensure that the coverage amount keeps up with rising costs, and as a result, premiums may increase to maintain the purchasing power of the policy over time.

If you’d like to avoid these increases, ask us about Level premium options.

We know that life is full of unexpected twists and turns, and your insurance needs may evolve over time. We're here to support you every step of the way.

If you need to make changes to your insurance policies, such as updating beneficiaries, increasing or decreasing coverage, or adding additional policies, simply get in touch with our team.

We'll review your current policies, assess your new requirements, and guide you through the process of making any necessary adjustments.

We believe in providing personalised solutions tailored to your changing circumstances, ensuring that your insurance coverage continues to meet your needs and offers the protection you deserve.

Your financial well-being is our priority, and we're here to make sure your insurance plan can adapt along with you.

Absolutely! We understand that circumstances may change, and you may need to transfer the ownership of your insurance policy.

Whether you want to transfer it to a family member, a trust, or a business entity, we can assist you with the process.

Just reach out to our team, and we'll guide you through the necessary steps to ensure a smooth ownership transfer.

It's important to note that certain policies may have specific requirements or restrictions, so we recommend discussing your intentions with our advisors to ensure compliance and a seamless transition.

Your peace of mind is our priority, and we're here to help you navigate any changes in policy ownership with expertise and care.